How to Save Valuable Time When Looking For a Transcriber

How to save time for your audio transcription
Save Time when you need a transcriber

Do you regularly use freelance portals like People Per Hour, Fivesquid and Fiverr to name a few of the platforms out there, to economically outsource your audio or video transcription requirements? Then read on there is important information inside!

As a freelancer offering very reasonably priced professional typing and transcription services, I visit daily the freelance platforms that I have active profiles on to search for assignments with potential clients that I can assist with in their typing or transcription projects.

It takes up a lot of my time, but frequently time after time that frustrates the hell out of me, to be honest, is the fact that businesses, entrepreneurs, students, or anyone that requires outsourcing to a transcription service, fail to put four important things that matter most to a transcriptionist: –

  1. Audio quality
  2. Number of speakers
  3. Length of the Audio
  4. Turnaround time/deadline

Quite often people needing audio or video transcribed are under the impression that touch typists can type at the rate of speech, and therefore as an example, a 20-minute audio recording would take a professionally trained transcriptionist, like me, 20 minutes to transcribe into text.  This is in fact not the case, please see my post and Infographic Audio Transcription Time Guidelines for more insight on this.

What Is Not Helpful

This is a typical example that I see day after day when people are advertising to get their audios or videos transcribed into text.

Time saving tips when advertising for a transcription service

This example is better than some, it describes the length of the audio which is a good start, the format they would like the transcript in, which is generally Word anyway unless the transcript it being used for video captioning.

But, this example does not state how many speakers the audio contains, or the quality of the audio.  These two factors will determine combined with the other two points highlighted above, the time it will take to listen and type the recorded speech into text.  There are other factors also, for instance, if it is a two-speaker audio is there a lot of cross-talking?  Are there any additional requirements within the transcript required, time-stamping for example.

Advice on Best Practices

When advertising for a transcription service vendor, or freelance transcriptionist, it is always best practice to give as much information as possible about the audio.  To get the best transcriber for the job, it would be very helpful attach a sample, or the audio itself, but this isn’t always possible for confidentiality reasons.

By doing this it saves the transcription provider time from having to contact you asking these basic transcription questions that they need to ascertain whether they wish to submit a proposal for the work or not.  Advertising the basic details, audio quality, the number of speakers, length and desired deadline, transcription service providers know what they are applying for.

You, as the contractor of transcription services then do not get delayed with your transcription, especially important when you have a deadline to meet.  It will prevent your service provider telling you they cannot fulfil their part of the agreement because of incorrect or missing details about your specifications.  It saves time for both parties concerned and speeds up the whole process with the transcriptionist having a clear understanding of the audio content from the outset.

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5 Secrets to Increase Your Typing Productivity and Speed

Type more accurately with speed
Type more accurately with speed
5 Secrets to Increase your Typing Productivity and Speed

A transcriptionist or typist is often involved in repetitive work and meeting very tight deadlines.  A typist is either looking at the text to be copy-typed or a transcriptionist listening to recorded speech and typing the text spoken.  When undertaking the transcription or typing process, there are things that you can do to help you obtain better productivity, efficiency and accuracy.

As a touch-typist and transcriptionist with over 20 years experience, to help you achieve a higher capacity in the production of transcripts or copy typing text, I will give you my top 5 secrets to increase your typing productivity and speed.

  1. 5 Secrets to Increase Your Typing Productivity and Speed
    Picture courtesy of Cornell University Ergonomics

    Before starting any work at all prepare your workstation to the correct ergonomics for your stature.  Preferably work with an ergonomic keyboard too.  This is a picture of the ideal workstation set-up to prevent any strains on your joints through repetitive typing work.

2.  Take regular and frequent breaks.  I personally like to take a break from typing or transcription every 20 minutes for 5 minutes.  Recommendations by the University of New South Wales in Australia also recommend taking breaks every 20-30 minutes, if only for 2-3 minutes.  This gives you chance to stretch, give your eyes and ears a break too.  Even after just a couple of minutes not listening to someone speak, or looking at the text to be typed, is enough to recharge and carry on more productively.

3.  If you are a transcriptionist and using specialist software, such as Express Scribe Professional, make sure everything is set-up correctly and to your specification.  Test your foot pedal is ready to use to what you are used to.  When I am transcribing I like to have it set to jump 5 seconds back for if I don’t catch what the person said the first time round.  Listen to the first few minutes of the audio and adjust the replay speed according to your typing speed and the rate of speech that is being spoken.  Check there is no background noise, if there is, some software players have ‘background noise reduction’ feature such as Express Scribe Professional.  Alternatively, if that hasn’t had an effect or has helped but not cleared the audio up completely try an online converter such as www.online-convert.com.  I have found from past experience that converting an audio can sometimes help clear any background or interference noise.  If it is not in a mp3 format I will always convert an audio into the mp3 format and then perform the background noise reduction feature again.

4.  Check with your client the purpose of the transcript.  If you are transcribing a video it may be prudent to produce the transcript in a text (.txt) file and not a word document if it is being used for closed captions.  Syncing the speech with the text is much easier.  If it is to be produced in a Word document utilise the auto-correct and find/replace if you need to perform several replacements of a word.

5.  Ask your client for the names involved in the audio or how they would like them referred to in the transcript if more than one speaker.  Before commencing also enquire as to whether there is any specialist terminology you should be aware of, and/or any websites that may help with research if you cannot quite make out the word.

So there are my five secrets to help you type more accurately and transcribe more productively.  Even taking regular breaks may seem like it is time you could be transcribing, as many transcriptionists have to work to tight deadlines.  This may feel the case, but in reality, because you have taken even just 2 minutes away from listening, you will return to your keyboard and foot pedal and type more productively because of it.  From many years experience working from work as a typist and transcriptionist, I know that frequent breaks and the correct ergonomics, preferably with an ergonomic keyboard too, are instantly going to help you be more productive and complete the work much quicker.

Please don’t hesitate to use the ‘contact me’ form if you would like to ask any questions about transcription, typing or my virtual assistant services that I can offer.

 

 

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Why Is Speed Important in Audio Transcription?

What is audio transcription?
What is audio transcription?

Transcription is one of the largest growing industries, not just in the Medical Industry but in many others.  Digital technology advancements enable pretty much anyone, from an academic requiring interview transcription for their dissertation, to Entrepreneurs and small businesses to utilize online transcription services.

Creating a transcript from recorded audio does require a special set of skills, however.  Everything from listening to the audio and listening in detail to an understanding of the language; having excellent spelling and grammar skills is important.  One of the most important skills, though, is typing, preferably touch typing.

Keep reading to learn more about why typing speed is so important in the world of transcription whether you do it full-time or part-time.

Accuracy means efficiency for your client

For anybody doing transcription from dictation or recorded audio, the job requires a fair amount of speed, accuracy, and effort to create an accurate transcript.  To make any decent amount of money this is an essential element.  Why? Because the average transcriptionist that types approximately 70-80 words per minute, will take, depending on the amount of speakers and audio quality, roughly 4-5 hours to transcribe.

That means that the ability to type quickly and accurately will improve the amount of money that you make performing an online transcription service like Virtuadmin.  Sending back an as accurate a transcript as possible means less time for them having to check and correct mistakes.  That inevitably means saving time means saving money.  Delivering an accurate transcript on time, or earlier, also then sets you apart from other service providers.

Audio Transcription and Dictation

Transcription services can typically not be just copying-typing down text from one piece of paper or screen to another.  Some of the audio transcription transcriptionists do every single day means typing exactly what you hear.

Most transcription jobs, though, are not ones where you are sitting in the same room with the person dictating, you would then be audio typing as the person dictating would be instructing you exactly where to put the punctuation.  If they are not, however, then you are indeed transcribing.

Transcriptionists work with audio where you upload the recordings and transcribe what is being said.   A transcriptionist, freelance or employed directly by a specialized transcription company, could be typing anything from market research notes to day-to-day activity logs.  This type of transcription is essential for busy professionals who need notes and thoughts in written form.

Conclusion

Anybody can require their audio or video to be transcribed into text.  It could be for a one-off call/meeting, interview, the reasons are endless.  Equally, the ability to record what you need transcribing, has, through the new technological age, the ability to just record your conversation on your mobile, tablet, and now wristwatches.

With so many choices in ways to produce audio recordings, digital online audio transcription services are growing in demand day by day.

However, although it may seem attractive to be able to work from home, working when you want, the money may not be fantastic, especially at the start.  It may not make your fortune.

If you enjoy listening and typing, that’s a good start to working in the transcription field, just be prepared to start working for low pay in the beginning, and work your way up to what could be a good wage.  Maintaining a regular constant typing speed and accuracy is important, that is what will, at the end of the day determine how much you earn for that audio hour you are charging for.

 

The Value of an Audio or Video Transcript

The Value of Audio and Video Transcripts

Today, in May 2016 advancements in technology have progressed very rapidly over the last 10 – 20 years.  Being from a time before computers and mobile phones, I am very glad for the progression of the internet.

For me it has meant I no longer travel out to work in an office transcribing, I can now freelance from home turning recorded audio into a digital Word document or Text file for videos.  It is not easy always writing proposals for transcription work on freelance sites like People Per Hour and Fivesquid.  It’s also not easy requiring to be paid in pounds and not dollars.  Audio or video transcription is usually charged by the audio minute or audio hour.  Some transcription companies charge by the line or page, but for me, it is easier for potential customers to know what they are going to be paying for their audio or video to be transcribed.  Charging by the line or page it is not possible to know what you are going to pay until the audio or video has been transcribed.

Because of advancements in technology, it is there much easier to record speech, seminars, interviews…well just about anything really.  Anything that is recorded that contains speech, or videoed and contains speech can be now transcribed digitally.  It takes a matter of minutes for the transcriptionist to download an audio in mp3 format or a video even in mp4.  They will upload this digital file to their professional software and start producing your transcript.

The value of a transcript

One of the advantages of a transcript giving it value is that you then have a permanent digital record, or if you choose to print the transcript off, you have a permanent hard-copy of the recorded audio.  The audio may get corrupted or accidentally deleted for example, but by having a transcript you will always have the information from the content of that audio or video.

Another valuable aspect of a transcript is that you have something to refer to, make notes on, instead of trying playing and fast forwarding trying to find that certain part of the audio that you are looking for.

You can add a transcript produced in a .txt text file format to your video.  This is an especially economical “do-it-yourself” method of enhancing your video’s search engine optimisation.  Why?  Because the transcript will be keyword rich and full of content that is relevant to you niche because of the nature of the speech contained in that video.  Search engine bots and crawlers have a lot more information from the text transcript that has been uploaded to your video.  It doesn’t have to rely on just a headline and possibly sub-headline, it has a whole transcript to know what your niche subject area is.  Because of the transcript SEO bots will then rank your video higher in search results in your niche.

If you are a mentor or coach, a transcript is something that could be offered as an incentive for potential clients.  They would be able to build up the mentoring or coaching session transcripts as a course for themselves to have and always refer to, for whatever reason they hired your mentoring or coaching services in the first place.

A transcript is a great way to get new blog post ideas from or social media posts.  Say you listened to a great podcast, if you go that podcast transcribed you would always have that knowledge from the podcast to refer to.  It’s certainly easier visually to find a certain part of the audio than playing back and forth.

Meetings that are recorded and then transcribed are a fantastic way of ensuring that what was discussed in the meeting is carried out in full.  No excuses for the participants to say they didn’t make the notes correctly of what they were supposed to be doing.  Everything from that meeting would be in a transcript to enable the better efficiency of duties to be undertaken.

Transcripts are especially helpful for the partially or totally deaf community.  They are so valuable to be able to also understand what was in the webinar, podcast, interview along with everyone else.  A text file added to a video with then automatically produced closed captions.  These can be turned on during any part of the video; very helpful for deaf people.  You may have created a marketing video with a voice over, having the option to have closed captions not only gives the deaf or hard-of-hearing community the opportunity to read what your video has to say, but at the same time it will automatically rank high in Google’s search results because the information gives the crawlers more information, as I described earlier.

Conclusion

Those are just a few examples of the reason why getting your audio or video transcribed is so important and it shouldn’t cost you the earth.  See my infographic 7 questions to ask your prospective freelance transcriptionist.  It’s an infographic to help anyone out there considering using a freelancer.  The aim is to help you filter out the amateurs that could potentially cost you time and money, to hire a professional and get value for money.

Digital transcription is a growing industry, but there are people out there trying to make extra money typing and not really understanding that transcription is a professional skill and art.  It takes many years of touch typing practice to be able to type at the same time as what is being spoken.

Transcripts can take certain formats; a one speaker audio would be set-out in a Word document differently to say an interview with two or three people.  A professional will know from the start of the audio or video how to set out the document, whereas an amateur may not.  If you get a poor, inaccurate transcript then it is going to be pretty useless to you, it will also have been a waste of time and money.

As a freelance transcriptionist working as Virtuadmin Transcription service my rates start at 50p per audio minute for up to 2 speakers in the audio or video.  So an hour’s audio or video would cost you £30 to be transcribed.  What the freelancer charges per audio minute or audio hour is entirely up to them and how they value their skill.  I type at 70-80 words per minute with 98% accuracy and could charge more, but I’m here as a freelancer to be fair in my pricing whilst delivering the most accurate transcript in the best turnaround time possible.

One hour’s audio that is of good clear audio quality, no more than 2 speakers and no background with good speech clarity, would take me approximately 4 hours to transcribe.  So I would advise any potential customers that it would be delivered in 24 hours.  If I have queued audio’s I communicate this straight away to you so that you are not left wondering when to expect your transcript.

I love my job helping anyone and everyone either enhance their SEO for their video or producing a transcript from audio, I really do enjoy listening and typing.  If you would like to get a quote for an audio or video, or even hire my transcription skills directly please click here>>>http://bit.ly/1TqN9j1

Can you think of any other valuable uses for an audio or video transcript?  Please feel free to comment below this post.  Thanks for reading and hope it has helped put the value of a transcript into some sort of perspective.

 

Written by: Virtuadmin

Date: 10th May 2016

 

7 Tips to Outsource to The Best Freelance Transcriptionist [Infographic]

If you have never outsourced your recorded audio or video to a transcription service or hired a freelance transcriptionist before, this Infographic should be of some help.

Many people think they can type and it’s easy to listen and type what is being spoken, take it from a freelance professional transcriptionist, it’s not.  Transcriptionists also have to insert the correct grammar and spelling at the same time as intelligently paragraphing and making sure everything reads sensibly.

Equally, anybody that thinks they can type and that it’s going to be easy to earn extra money transcribing, either directly with clients or via freelancing websites, is probably going to end up costing their client requiring the audio or video transcription, time and money.

For entrepreneurs or small businesses, for example, that are on a tight budget, hiring a freelancer can be very attractive due to the economical costs.  Established transcription services have websites with reviews from satisfied clients you have used their services.  These services can be expensive and not so easily affordable for entrepreneurs or small businesses.

Established transcription services have websites with their reviews from satisfied clients you have used their services.  These services can be expensive and not so easily affordable.

Freelancing to a professional freelancer can help you cut costs and retain the quality that you need and expect from your transcript.  By outsourcing your transcription requirements to a freelance transcriptionist, that is professional touch typist with experience in listening and typing and what is spoken, hopefully not someone that is trying to scam you.

To guide you through your journey of outsourcing your recorded audio, video, podcast or webinar for transcription, I have created this infographic to help you find the best freelance transcriptionist, for a budget you can afford.

I am a freelance transcriptionist outsourcing my skills and 20 years of experience, that also helped me create this infographic.

With the advancement of digital technology, audio and video transcription has grown in demand significantly.  If you need a transcriptionist that is reliable, fast and accurate then please do not hesitate to contact me.

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Mentoring or Coaching for Success with Audio Transcription

Benefits of Audio Transcription for Coaching and Mentoring

Are you an experienced and knowledgeable business mentor or coach?  This article is going to be very useful to you for your clients.

Mentoring or coaching start-ups or small business owners is about sharing and helping others with less knowledge than you to achieve their aims and goals for themselves or their business, right?

You advise from your wealth of knowledge and experience and help starts-ups choose the right routes for their new business and helping them gain success.  You share your business experience and knowledge with business owners less knowledgeable than yourself to help them achieve their goals, right?  So what form of communication do you use for coaching?

The communication of your knowledge in coaching

Mentoring or coaching can take place person-to-person, via email, video or voice chat on Skype, even a video call on Facebook.  But apart from email how is your client that you are coaching going to remember what advice and information you gave them?

If that conversation is not recorded what happens when it finishes?  They could have taken notes, but they don’t always make sense after the event!  How is your client going to accurately remember what was spoken about in the valuable advice you shared in that unique call or meeting you had with them?

This is where the answer is audio transcription.  Transcription is the skill of typing what is spoken into text.  A valuable service used by many industries such as medical, insurance, journalists to mention a few.

How impressive would it be to offer your client a copy of the entire meeting or conversation in the form of a transcript for a point of future reference?  If you yourself have a lot of clients it is an ideal way to recap before your next session.

They would receive it in digital form as you would from the transcriptionist, but it allows them to print off the transcript and make notes; refer to what advice was given at certain points of the challenge in their own business and probably the reason for hiring your expert services in the first place.

It would be very impressive for any new prospects clients that you converse with via Skype, or meet with in person for them to have a copy of the entire conversation in a transcript within a few days of that call or coaching session taking place.

If mentoring, you may not know the next time that you will be called upon by your client, but having a transcript of the last time you spoke or met is beneficial to refer to for a refresher with that particular client.

This would be a great incentive for any new prospective clients too.  To offer a transcript after the event that they can build the course up and always have it for future reference.  No worry for them to take notes when you have that call, or make notes during the meeting and maybe miss some important and valuable points.

I believe that all person-to-person meetings, video chats or voice calls on Skype, a landline telephone call, offering a full transcript of what was spoken, for them to always have to refer to so that nothing is forgotten, could well tip the balance to gaining new clients.  Of course, if you understand how useful transcription could be for your business by recording calls or meetings, this should be well discussed in the preliminary conversations.

Which route to take for your transcription service?

Specialist Transcription Companies

Specialised transcription companies can give you very good rates and turnaround time but the process is very impersonal and involves a self-process of which to upload your audio onto their site and pay for your audio transcription.

That’s fine if it’s a straight forward audio to be transcribed;  audio with two people recorded, an interview for example, with very good speech clarity and low to no background noise, but what if the audio is a bit more complex than your average straightforward transcription?  What if you want to speak directly to your transcriber with questions?

The is very much a “self-process”.  You upload and pay for your audio transcription digitally via their websites.  That’s great if you experienced at using transcription services from big organisations, but what if you have never used a transcriptionist before and would like to ask some questions?

Some of the specialist transcription companies offer a “live chat” to answer any questions or queries.  The problem is that person will not be the person transcribing your audio, they are in place to promote the company and answer your queries.  Why are they not the transcriber you ask?

Because specialist transcription companies that offer great rates and turnaround times break down your audio into five minute or so piece-meal bits for several transcriptionists to transcribe at once.

That is what enables them to offer a great turn-around-time, but not always the best price because they have higher overheads to consider than a freelance transcriptionist.

They have the transcriptionists to pay for the transcription work they have done for you.  They have very expensive websites that they have to maintain on an annual or monthly basis.  Website name registration costs; possibly office space as well to conduct the time-consuming digital delegation of audio’s to the transcriptionists they employ.

A Freelance Transcriptionist

A freelance transcriptionist will operate from home, but just because they do does not mean they are any less professional and will not produce any less quality transcript than a specialist transcription company.  Freelance transcriptionists are what professional companies are made off, but choose to offer their skills directs to those that need them.

You deal with them directly, they make the decision quickly as to whether they can or cannot transcribe your audio.  If they can and are willing to undertake the transcription for you, they will give you a quote for transcribing that audio or video.

A freelance transcriptionist with plenty of experience will not commit to an audio unless they are sure they can produce you the accurate and justified transcript for the quality of audio you give them.

Having a direct contact with your transcriber from the outset is a lot quicker than transcription companies themselves.  They have departments for this, departments for that, but at the end of the day, you want a professional, accurate reading transcript, quickly.

What if there’s background noise because the call was conducted via Skype or in a car?  Or it is a focus group meeting with a lot of cross-talking? A three-person interview; or a video where there is one clear speaker but music in the background?

These are all typical questions and more of the benefits of dealing with a freelance transcriptionist that will help you answer your questions quickly.  Specialist companies with their fancy websites want you to submit a support ticket, or even with live chat they may not be able to answer your query immediately.  This is all time consuming and not helping you get your transcript complete within a few days to get to your client as promised.

Ask Questions

Specialist companies as we have established will have a nice fancy website with all the information that you want.  Who they are, how long they have been established, where their transcribers are from, the experience they have and hopefully answer any questions you have if that is the route you are thinking of taking.  Seems a little safer, doesn’t it?  An established company with testimonials from previous happy clients; secure payment system etcetera.

If you choose the freelance transcriptionist route, there are things you can do to safeguard yourself from hiring a complete fraudster who thinks they can type and oh listening to someone speak and then type what they say, yes that’s easy I can do that! It’s not that easy so here a few tips to find a great freelance transcriptionist.

Ask questions.  Here is a brief list of the things you would want to ask your prospective transcriber:-

  • How many years have they been transcribing?
  • Are they a native English speaker?
  • Do they use professional transcribing software such as Express Scribe?
  • What is their touch-typing speed and accuracy?
  • Do they use a foot-pedal?
  • Do they use a specialist headset?
  • To prevent repetitive strain injury do they use an ergonomic keyboard?
  • What is the rate per minute or hour of audio?
  • What would be the prospective turnaround time for your audio?
  • Do they use and have an active Dropbox or Google Drive for sharing audios?
  • Is proofreading included in the price?
  • Can they add time-stamps to your transcript for you?

Asking questions of this nature will help you immediately indicate between a professional or amateur transcriptionist   If, they have never done this kind of work before, they just “think” they can type quick enough to meet the speed required to successfully complete an audio or video transcription they are wrong.  A professional will know immediately how to confidently answer your questions

If you think an experienced freelance transcriptionist will be more costly then you may well be pleasantly surprised.  They have far fewer overheads than the specialist companies that hire several transcribers to transcribe your audio piece-meal.

The freelance transcriptionist should be passionate about what they do, and this should come across when communicating with them.  They should want to deliver you the best accurate transcript possible.  They will gladly answer your questions and discuss finer details highly in the points above.  This will ensure you get the transcript that you paying for.

Some will operate through professional freelance websites: People Per Hour; Fivesquid; Guru; just to mention a few that I have or are currently available on for work on as Virtuadmin.

Cost

According to Transcriptionwave.com, their pricing starts at just $0.99 per audio minute.  At the time of writing and doing a direct exchange rate from United States Dollar to the United Kingdom British Pound (Sterling) that would be 68p per audio minute.

Another transcription company www.gmrtranscription.com (not a freelance transcriptionist) that I researched, their rates for a clear quality audio  general transcription audio for a 3-4 week turn around was $1.25 for up to a two-person audio and $1.50 per recorded audio minute for multiple speakers with the same turn around time.

Rates for a freelance transcriptionist can vary vastly depending on how valuable the transcriptionist thinks their individual skill is worth,  Their turn around times may vary also, so it is worth asking questions.

When I Googled "average freelance transcription rates UK" I found www.uktranscription.com a UK based transcription service.  Again, this is not for a freelance transcriptionist but it gives you a good idea of what the specialists companies are charging for their transcription services.  This is their pricing guide below.

RATES & PRICING

Each batch is quoted individually. Rates may vary between orders. Please upload your audio for a quick quote within one hour.

The table below provides approximate estimates only. Surcharges are applicable for quality issues, enhanced security options, complex requirements and faster turnaround times.

Turnaround Time Rate / Min (Simple) Rate / Min (Difficult) * Volume Limit (Mins)
2 Weeks £1.00 £1.25 15000
1 Week £1.10 £1.35 5000
3 Days £1.20 £1.45 1500
2 Days £1.30 £1.60 1000
1 Day £1.50 £1.80 500
Same Day £1.80 £2.00 150

* Estimated rate for 'difficult' audio, distortion, complex formatting, focus group, or multiple speaker ID. Files are assessed individually, and rates vary between orders.

** All rates are exclusive of VAT, payable at 20%. (Overseas customers may be exempt.)

So, for a two-week turn around on your clear audio that was recorded with your client would take 2 weeks to deliver back to you for you to forward to your client.  Not really what you want or need for your client when you are offering them an accurate transcript included in your fee to assist them with enhancing their skills.

As a guide to our rates at Virtuadmin Transcription Service, I am very fair on my pricing.  You get a low cost, a much quicker turnaround time but that does not deter from giving professional service and an accurate transcript.  I give you great value for the years’ experience that I have.

For transcription as myself offering my transcribing skills and experience as Virtuadmin, my rates start at just 50p per audio minute for a single person audio that is of very good audio and speech quality.  For a two-person interview or recorded audio that has two people, it is 60p per audio minute and for a three-person audio it would be 75p per audio minute.

Difficult quality audio I will consider, the professional software Express Scribe Professional from www.nch.com can very often clear up background noise and interference so enable me to transcribe the audio more accurately.

The cost then gets a bit more expensive the more speakers there are; the amount of cross-talking that is in the audio if more than two speakers because this slows the transcriptionist down.  A lot more replay is required to be able to transcribe accurately all of what is spoken by each participant to that audio.  A single speaker or two-person audio that is of clear clarity enables a flow of typing.  The mores speakers, or the poorer the audio quality, more time is required for the transcriptionist to produce an accurate transcript for you.

Adding timestamps, poor audio quality, background noise, cross talking, one person being clearer than the other are all aspects that are more time-consuming for the transcriptionist to type.  You should bear this in mind when asking for your audio to be transcribed into text.

At Virtuadmin I do use a foot pedal for transcription; professional transcribing software (Express Scribe); an ergonomic keyboard to prevent repetitive strain injury (needed after over 30 years of typing!) and a professional headset.

I have many years transcribing in an office setting before transcribing digitally recorded audio from home.  Passionate about what I do, I would really like to assist you with your recorded audio to assist you and your clients get the best out of your advice in your mentoring or coaching sessions.

Conclusion

As a very experienced transcriptionist, it is not easy to gain the skills and experience I have.  It is the same for you as a coach or mentor.  You want to help others succeed and I want to help you do that by providing you with an additional asset to for your clients.

Transcripts are so valuable in their entity.  The information that they contain will always be in that written format.  Notes taken by you and your client will never reflect what has been spoken as accurately as a transcript from the recorded audio or video.

To offer a full comprehensive coaching or mentoring relationship transcription is just an additional resource to assist you and your clients.  Your clients have a record of what was discussed and they have this to refer to at any point in time; digitally on a computer screen or print it off to read as a text document.

They have that information to hand, they can undertake more accurately, instead of trying to remember what you advised, or trying to figure out the notes that they took.  The expert advice that you have given them enables your client to achieve their goals and aims when they agreed to their coaching or mentoring with you in the first place!

Audio or Video Transcription is undoubtedly a valuable service to coaches and mentors.  It will be the most accurate way of retaining the information that resulted in your conversation.  It’s there to refer to for the next time you have a meeting if you have several clients this would be especially helpful.

In itself, audio transcription is a valuable service.  So many industries use this service; insurance; law courts; medical dictations; journalists; students.  Webinar and podcasts are also required transcribed.

So, why not get into the 21st century and start getting your coaching or mentoring calls transcribed.  Join all the other industries that have been using transcription even before the digital age.  Technology has come a long way and with the many different ways of recording audio these days, getting it transcribed should be the only next step to take to offer this as an incentive to your prospective clients.  A benefit to your existing clients, they would always have a copy of your expert advice and information given in each session that you had.  An accurate account of what was discussed is surely far better than notes? How have your survived without transcription?!

Contact Me / Hire Me

Are you interested in hiring me to transcribe your audio or video for you?  I freelance my transcription skills on www.peopleperhour.com and www.fivesquid.com.  These are two very reputable companies among many out there that offer professional freelance digital services.

To hire me on www.fivesquid.com the link is: http://bit.ly/1J3gxgE

To hire me on www.peopleperhour.com the link is: http://bit.ly/2ea88NK

My profiles on both of these established freelance websites have positive feedback from happy satisfied clients that are a testament to my skills and experience.  Any questions please do not hesitate to email me at cyberspaceayuda@gmail.com.  For more testimonials about my skills and experience please visit www.virtuadmin.uk/testimonials.  This hasn’t been updated for some time but it does testify to my excellent skills and experience as a transcriptionist.

References

Header images: www.ficde.org

Edited with text by www.virtuadmin.uk

 

5 Advantages of Outsourcing Transcription Services by Carey Suante

To outsource or not to outsource transcription services?

Many companies and individuals including law firms and real estate firms, construction firms, entrepreneurs, speakers, coaches, are choosing to outsource transcription services because they understand and realize the advantages of outsourcing.

Services like audio transcription requires huge investments if you want them in-house.  Transcription is also a niche skill set.  There are not that many people with the required skills and competence for transcription.  When you consider the wages, benefits and overhead of a dedicated transcription department  in-house it is very expensive for any company.  This is why many companies are choosing to outsource their transcription needs.

The digitalization of the recording equipment such as smartphones with voice recognition, secure online connections and a skilled freelance labour pool has made the outsourcing of transcription an attractive option for real estate firms, professional firms and law firms and other who record important meetings, telephone calls, interviews and the like.

Let’s take a look at the advantages of outsourcing transcription services to your organization.

At first glance, it would seem that opting to outsource transcription services would add cost to running your practice or decrease your company efficiencies. Not true. Advantages of outsourcing transcription services to a third party outweighs any perceived disadvantages.

5 advantages of outsourcing transcription services for your business:

1. You only pay for what you need, when you need it: Your transcription volume and requirement will fluctuate. Most companies will not need large volumes of transcription carried out on a regular basis.  This leads to transcription volume peaks and troughs. This fluctuating nature of your transcription requirement means it’s difficult to ascertain how many in-house transcriptionists you need to transcribe.  Keeping the least number of transcriptionists will mean they don’t cope in times of peak and keep enough transcriptionists to cope when your transcription volume peaks means your transcriptionists will be underused when the volume falls. So having an in-house transcription department is a bad idea.

Advantage of Outsourcing: You literally only pay for what you need as most transcription services only charge by the minute or by the line rather than the hour, and they are flexible in terms of capacity.

2. Outsourcing transcription saves money: The cost savings in outsourcing transcription instead of employing full-time transcriptionists in-house is significant. In the US a full-time secretary earns approximately $34,000 per year. Therefore, monthly expense on one full-time secretary is $2833 and this is excluding expenses on space, furniture, computer, electricity, Healthcare, insurance on this employee.  Also consider this transcriptionist will take time off for annual leave and illness, and you could be looking at savings of more than 30% of the expense by using an outsourced provider.

Advantage of Outsourcing: An outsource transcription provider provides expertise and specialized skill at a fraction of the cost you would need if paying for an in-house transcriptionist.

3. Access to experienced staff: Transcription is not an easy job. It requires focus and attention to detail as well as a keen ear. Using less experienced staff can result in inaccuracies and delivery delays.  Transcription expertise is a rare skill too.

Advantage of Outsourcing: Transcription companies are specialized service professionals. They are experts in transcribing audio to text. By using professionals you gain access to their skills and knowledge to give you a quality outcome. By using an outsourced transcription service, you’ll tap into a huge bank of experience for a small percentage of what you would otherwise have to pay.

4. Flexibility: Success in the your industry requires managing rapidly changing environments.  Transcription providers give you the flexibility to meet these rapidly changing conditions. The challenges for businesses include varying transcription volume, different turnaround times for different projects and cases, adding new services and departments, contraction, report format changes, etc.  These are a few of the curve balls a flexible transcription vendor can help your practice navigate.

5. Outsourcing transcription frees up time for your staff to develop other skills: Transcription is a specialized skill. Not every secretary or admin person can transcribe with accuracy and expertise. Most employees have skills that are better suited to other activities.

Advantage of Outsourcing: Outsourcing transcription means your personnel is used more efficiently and productively with minimal investment. This increases productivity and saves costs.

These are 5 advantages of outsourcing transcription that can help your business be more productive, profitable, efficient and competitive. We haven’t touched on the advantages of outsourcing transcription in terms of customization, automation, universal access and standardization, workflow process and branding for your business.

[This post first appeared on www.transcriptionpro.net on May 26th 2015]

*Virtuadmin would love to assist with your transcription needs.  See testimonials from very happy clients who have outsourced their transcription and typing to me.  If you would like a quote on your audio or video for transcription there is a contact form in the “contact me” section.  Have you outsourced your transcription before? If not, it’s very easy and simple, just send me a message and we can take it from there.

 

Why you should get your audio or video transcribed

Virtuadmin blog post why you should get your audio or video transcribed
Why You Really Should Get Your Audio or Video Transcribed

Every single audio or video that is recorded in a variety of different formats; interviews, podcasts, webinars, video’s captioned, motivational speeches, business conferences, student lectures is unqiue to the speaker and the participant/s.  Whatever is spoken you have taken enough care and organisation to record it so that you have a record of what was said.  The thing is you need it in a permanent ‘hard-copy’ of what what spoken in the form of a transcript.  Why you ask?

Well computers, hard-drives, servers, cloud based servers are wonderful things but are vulnerable to attack and your audio or video starts with you.  Whatever you have recorded was important enough for you to record it in the first place, but what happens if that audio gets corrupted and no longer playable?  You have lost that important interview, coaching call, student lecture, business tips speech or whatever audio or video that you took part in.

The new age digital world is a wonderful place but it can be hacked, viruses can be spread and all the data that was precious can be gone in an instant so why not get it transcribed?  As soon as your recording is complete you can send it to your transcriptionist straight away.  They should already have an active Dropbox account or similar like Google Drive to share the audio or video files.  The sooner they receive the audio or video the sooner they can turn it around for you and your audience, participants or clients get their copy of the transcript.

  1. There are many other advantages of getting your audio or video transcribed which I feel outweigh the expense of the initial transcription:-
  2. Permanent record should the digital copy accidentally deleted or lost.
  3. Always something to refer to, copy it as many times as you like and write all over A ‘bonus’ for participants  of your podcast, webinar, or live audience.
  4. Text to copy and paste Tweets, Facebook, LinkedIn, Pinterest and other Social Media platforms to market     and advertise your business.
  5. An accurate transcript added to a Podcast, Video, or Explainer Video will enhance your listing in Search Engine Results Pages.
  6. Excellent resource for Student revision or inclusion in dissertations.

Depending on the length of the audio or video/podcast, the amount of speakers, quality and clarity of speech will generally dictate the time to transcribe and cost.  The transcriptionist will have to take these things into consideration when pricing an audio/video for transcription etcetera.  It’s rare to get a recording that cannot be transcribed, calls in cars, conversations via skype can be challenging due to the background noise while travelling in the car can cause interference and a slow internet connection on Skype.

Before hiring the transcription service of your choice after research or recommendation it’s always helpful to forward a copy of the audio first so that you as the client and your virtual digital transcription service provider are sure that they can both fulfill the agreement of recorded audio or video speech into a text, word or other format of your choice can be met.

Hiring a professional transcriptionist like Virtuadmin may seem a little daring compared to other big companies with their fancy website and assurances but please consider this; what is the process when you visit one of these sites?  Can you speak directly to your transcriptionist and explain what little tweaks you would like from your transcript?  Can you speak about the environment in which it was recorded and the background details of why and the subject matter?  Most probably not.  You have security that they have secure servers, confidentiality agreements (we do too just ask!) and secure payment methods but once you’ve fired off your audio and paid for it what then?  Can you chase it up to inquire about the progress?  Again probably not, why?  Because most big outsourcing transcription companies and organisations break the audio’s into tiny little segments that get sent to many different transcriptionist if the audio length requires it.

This breaks it down to make it more cost effective for the business that is transcribing your audio but many transcriptionists are listening to your audio what if this audio contains sensitive information?  Is each and every transcriptionist expected to sign a confidentiality agreement (we have one in place for you) or non-disclosure agreement?  This is getting time consuming and costly before you’ve even got your transcript!

The many other benefits include accessibility for the hard of hearing, they may hear some of what what was said but having the transcript alongside the audio would ensure they they do not miss out on any important details and especially helpful for students.  Some people who are listening to your audio or watching your video, listening to your podcast rather than auditory and therefore would benefit from an accompanying transcript to get a better comprehension of what was being explained or taught.  Adding a transcript to a broadcasted podcast, video or webinar will enhance the Search Engine Page Results because by adding a transcript the search engine trawlers have a lot more information about your podcast, video or webinar rather than just a title and maybe a brief description.  With the spoken text in your niche it is by nature your transcript will be keyword rich in your subject area giving SEO bots more information to rank it higher.

To conclude the benefits of hiring a freelance transcriptionist is phenomenal and very cost effective.  If you have carried out your research well, asked the right questions before hiring your potential freelance transcriber this should far outweigh the initial expense of the transcript.  Again a freelance transcriber should be more cost efficient than bigger corporations due to the lower overheads that virtual digital transcribers have to bigger competitors.  You’ll get better accuracy, efficiency, flexibility of the format of your transcript, time-stamps, names included, intelligent or strict verbatim and probably a lot more.  More importantly virtual assistants with transcribing / audio typing skills will probably have a wide range of knowledge and experience with a higher skill-set in areas of professions and topics covered in your niche, but that is just one of the questions to ask when searching for the “right” transcriptionist to meet your requirements for your uniquely recorded audio or video.

Thanks for reading and if you can think of any other benefits to having your audio or video transcribed please do comment on the advantages for you at the end of this post, I will be sure to update it.

Why Add a Transcript to your video?

Video captioning
Why transcribe your video for closed captions

What are “closed-captions” and why would you hire a freelance transcriptionist to produce a transcript for your video?  That’s what I want to answer and why an accurate transcript of the speech spoken in your video helps it rank higher in your niche when someone makes a relevant search.  Marketing in the new-age digital has been rapid in development and utilisation has expanded over the years.

To add closed captions (or subtitles) to your video as opposed to open simply means to add visual text to your video that the viewer has the option to them on or off.  Open captions are burnt onto the video and you don’t have that option although they are used for example in films or programs that are in a different native language to the viewer, which I for one are grateful for!

Late Senator wants closed captioning of in-flight movies

Closed-captions were originally developed for the hearing-impaired and in years gone by in the early 1980s provided by Digital Teletext services essentially for this purpose.  The late former senator “Thomas Harkin” complained that on airline flights passengers with hearing impairments couldn’t watch the films on-board because they lacked subtitles.

Today transcripts have additional resource value and have many different time-saving purposes like Tweets; blog posts ideas; social media post headlines; incentive to potential clients to participate in a webinar; marketing interviews that are transcribed can often be enough to provide literature to create a course/e-course; material that can be printed into a hard copy and provide a point of reference are to name a few.  The bonuses of a transcript in itself that are naturally included in your text document for a one-off fee, probably more affordable fee than that of a video editing business or outsourcing organisation.

So why add a transcript to a video?  Video and video marketing has evolved rapidly since the coming of the digital age and with the Internet, mobile phones that can record video and upload it to the net pretty much instantly are all channels for businesses and marketers to get their product or service out there to a much larger audience than ever before.

Some facts and figures about video marketing, the first three are taken from Adeliestudios.com where they published a post titled “The Top 15 Video Marketing Statistics for 2015”.

  • 2015 is The Year of Video Marketing. – HubSpot Marketing
  • 70% of marketing professionals report that video converts better than any other medium. – MarketingProfs
  • When marketers included a video in an email, the click-through rate increased by 200% – 300% – Forrester
  • 300 hours of video are uploaded to YouTube every minute. – YouTube (That’s a lot of cat videos!)
  • 59% of senior executives prefer to watch video instead of reading text, if both are available on the same page. – Forbes Insight (Does that therefore mean that 41% would prefer to read a text document if both are available on the same page?  Comments welcome at the bottom of this post.)
  • Average time spent on mobile devices is 40 minutes per session. – DMR
  • 85 Countries have launches a local version of YouTube. – DMR
  • 96% of Business to Business are planning to use video in thier marketing in the next year. – HubSpot
  • 52% of Marketing Professionals name video as the best type of content for return of investment (ROI).
  • That, by 2019, video content will account for roughly 80-90% of internet traffic? – B2C (Cisco Study)

Anyway, so all that said how does a transcript help Search Engine Optimization when its included on a video?  It’s about accurate text when you add the transcript to your embedded video.  The search engine bots like Google, Bing, Yahoo, Explorer and others they have more content information due to the transcribed text document and this enable them to rank your video higher because there is more video content information.  Having a video transcribed by the nature of the script it is keyword rich because it is your niche that you are speaking about.  This could be personal or professional, for profit or for non-profit but a transcript will give search engine trawlers a lot more detail other than that of just the title, subtitle, and of course the video and its content.

So if you are not currently using video in your marketing strategy for your business hopefully the advantages bullet-pointed above have given you some thought for inclusion of video marketing with a transcript in your future marketing strategy?

 

 

Is public media ready for machine transcription? (A Socratic dialogue) — Medium

A conversation between American Public Media’s Andy Kruse and Pop Up Archive’s Peter Karman.

This is a very interesting read about the discussion of manual transcription versus automatic speech recognition.  It starts with the question of whether transcripts are needed to be added to your audio in the first place and moves on to discuss how a document produced by ASR rather than hire a professional transcriptionist or transcription company and get an accurate transcript is surely better because of the cost saving?

If SEO is to be a consideration and reason for adding a transcript then a document that is not accurate in spelling of its content is pretty useless to search engine bots where words can so easily be misspelt by SEO bots.

As a professional typist and transcriber with over 20 years experience putting recorded speech into text I will always argue the case for manual digital transcription because a professional transcription service does not need to cost the earth to get a professional transcript and for the value of the transcript and its different uses surely it’s the best investment?

If you have a minute please take a minute to read the article and please do comment on your thoughts about the value of transcripts and are they necessary?

Source: Is public media ready for machine transcription? (A Socratic dialogue) — Medium

Limitations in Interview Transcription

Limitatioins on Interview TranscriptionInterview Transcription Prone To Errors Due To Certain Limitations by Ritesh Sanghani

Interview transcription looks quite simple but in real life, it is very a complex and an intricate task. It should be noted that mainstream semi-structured and structured interviews necessitate a comprehensive transcription that needs to be accessible by the interviewee to scrutinize for respondent authentication.

Sociolinguistic research being the exception to the rule wherein the transcription needs to be understood from speech to print. It should be transformed in a manner that satisfies the interviewer and interviewee.

Interview Transcription Considerations:

Transcriptionists need to artificially augment the language for lucidity and suitability. It is significant to take note that ethics should be taken into consideration while conducting transcription validation and understanding the requirements of the respondents. There has been a lot of debate on types of interview, questionnaire design, benefits and limitations of audio recording, but the very insignificant proportion has been written about transcribing the interview.

According to Holstein and Gubrium, 1995, p.78, “If conceivable the research needs to be taken into consideration for audio or videotape interviews. The tapes can be used after for transcription for close scrutinization. There is nothing mentioned about whether the transcription of an interview from spoken to written word can be problematic.

According to Rubin and Rubin, 1995, p86, “It is very significant to note how transcription was developed and how the transcriptions were substantiated. It should also be noted that transcription should integrate pauses and other non-verbal hints of what happened. If the transcriptions are in final revised drafts of the tape recordings, you should also consider what was left out.”

Selections for the treatment and conduct of transcriptions need to be followed up but the situations under which these selections about editing and verification should be made are ignored. It is a known fact that structured interview consists of closed questions and the interviewer will finish the transcription throughout the progression of the interview. There is no need for audio recording.

For different types of interviews, a wide array of linguistic features needs to be figured out like tone, emphasis, body language, the setting and so on. It is very important to take into consideration interviewee’s comprehensions and views. Woods (1996) and Bell (1993) recommend varied methods of partial transcription where the researcher preserves comprehensive interview notes and has critical passages of the tape transcribed. According to Rubin and Rubin (1995), “It is an embarrassment when you tape for preciseness and then do not have a comprehensive transcription at the finish line.”

The Specifics of Interview Transcription:

Interview transcription can become one of the most tedious jobs that you will ever come across. It is very tough and extensive and requires a lot of concentration. Nearly around 6 hours need to be spent on each recorded hour for interview transcription. According to MCLELLAN, MACQUEEN and NEIDIG (2003), “Unsuitable and insufficient methodology of conducting transcriptions can lead to holdups in scrutinization and research conclusion, even presenting chief errors in the findings. This leads to failure in the attempts to enhance the efficacy of transcription which leads to greater delays.”

A research conducted by MEHRABIAN (1971) showcase that approximately 7 percent of information carried out by direct face-to-face communication is done through words alone and there is an approximate value of 38 percent which is integrated by vocal tones that enhance the information transmitted. But because it is very intricate to interpret symbols the procedure of transcription sometimes loses out the meeting of conducting transcripts.”

According to BAUER and GASKELL (2000), conversation analysts “We have created symbols that help in interpreting the missing pieces. There are certain symbols that have certain meaning but can be difficult to gauge and can be time-consuming but can be utilized to gather the missing pieces of information.

There Can be Different Reasons for the Interview Transcription Errors. The TWO Prominent Reasons Being Equipment Failure and Environmental Hazard.

1. Equipment Failure:

About 10% of interview transcription errors are prone to equipment failure. There are bound to be some equipment failure when you conduct interview transcription. Whether, it is the recorder or camera stopping, batteries dying, electricity going out or other issues. Hence, it is very important for transcriptionists to have a traditional backup plan of pen and pencil. To avoid this embarrassment it is important to evaluate all equipment before the interview. It is also significant to have additional batteries at your disposal and a camera or third recorder just in case if there is some problem with the recorder.

2. Environmental Hazard:

Approximately 15% of interview transcription errors occur due to environmental hazards. Background noise is one of the most deterring factors disturbing the transcriptionist. The background noise may or may not be the only thing hampering the productivity of the transcriptionist. It can also be the sensitive microphone of the camera or recorder that intensifies the sound which hampers the transcriptionist to understand the conversation.

When the equipment is turned on and off the relentless disruption also breaks the rhythm of the transcriptionist.  In order to avoid an environmental hazard, it is imperative for the transcriptionist to sit at a quiet place. It is also significant to have recorder or microphone close to record the conversation.

Oliver, Serovich, and Mason, authors of “Constraints and Opportunities with Interview Transcription: towards Reflection in Qualitative Research” (2005) claim that their differences between naturalism and denaturalize.  Naturalism is when every word uttered is transcribed in a comprehensive manner while denaturalize is when the characteristics elements of speech encompassing stutters, pauses, nonverbal, and involuntary vocalizations are eradicated.

There is no fixed pattern of conducting interview transcription.  Sometimes transcriptionists utilize a combination of both these methods.

This article was originally posted on http://www.hitechbpo.com/ August 12th, 2014

Image Credit: http://blogs.discovermagazine.com/notrocketscience/files/2010/08/Microphone.jpg

 

What is Audio Transcription?

Transcribing is the art of listening to audio and converting the spoken word into a written, readable form.  Sounds easy right?

Just listen and type.  Not true.  

One who transcribes has worked hard to gain the skills and experience necessary to perform this task.  An audio file (MP3, WAV, DSS etcetera), which let’s say is 15 minutes in length, can easily take an hour or more to transcribe.  

The transcriptionist doesn’t necessarily have to be fast at typing (it helps, though!) but must have expert listening, spelling, and grammatical skills.

Listening skills mean you understand:

• More than one speaker
• Heavy accents
• Coughs, stutters, uhs,uhms (known as verbatim)
• What the speaker is saying (accurately typing technical terms)

Grammatical skills you have:

• Excellent spelling
• Can differentiate between English and American English spelling
• Excellent grammar
• Know how to paragraph the content

As well as the above, if your client doesn't provide you with a template to transcribe directly into, then you need to know how to set-up your Word (or the format you are using) document page correctly.

To help you understand and remember what audio transcription is, I have designed an Infographic.  It was created and designed by me, the writer, 3 years ago.  It has now had a revamp in style to be 'up-to-date' but the content is the same.

 

Transcription acronym by Virtuadmin