Guest Posting and Link Building: My Warning

Warnings of who is asking to guest post

On Thursday 25th May 2017 Matt G Southern a well-known and respected writer at the Search Engine Journal published the article “Google Issues a Warning About Guest Posting to Build Links“.

I began to read the article hoping that an issue that happened to me recently would be mentioned, but it wasn’t.  This article is also a warning, but of a different kind when accepting guests posts onto your website for the purpose of forming genuine, respectful links.

However, as already stated in the published post by Matt Southern, the posts can be misleading and the links are in fact spammy.  This was what was quoted yesterday directly from Google.

Google has issued a warning to remind site owners about the dangers of publishing content on other sites for the purpose of building inbound links.

The company doesn’t frown on guest posts or syndicated posts in general, but lately there has been an increase in spammy links stuffed into these types of posts. That’s the reason behind this sudden warning from Google.

Distributing content on a large scale when the main intention is to build links back to your own site is strictly prohibited under Google’s guidelines on link schemes.

But what if there is another reason that people are approaching small businesses to guest post?  I, from experience, can tell you there is.

Is Guest Posting What it Seems?

I have been approached by email on several occasions over the years I have had my website asking if I accept guest posts.  Surprised at this as Virtuadmin.uk to be perfectly honest doesn’t have a tremendous amount of traffic, so together with other SEO (search engine optimisation) publishing guests posts is an ideal way to gain genuine backlinks to improve my SERPs results myself.

The person that contacted me introduced themselves to me as a “Content Writer & Editor” full of praise for my website and to quote in their opening statement “I am a business content writer and I chanced upon virtuadmin.uk“.

I am no website designer, personally, I feel that my website is somewhat amateurish but enjoy the challenges of attempting to improve it to what I consider a professional standard (not there yet but trying!); I am not a website designer but an experienced touch typist and transcriptionist!

Emails were sent back and forth, not very frequently, once every two weeks or so.  They would send an email to say they were working on my article and would email once it was ready for review and any edits I would like.

When the final article came back, I read through it very impressed, suggested some edits to the post, which were duly done.

In the meantime of waiting for the finished article to come back and then be published on this website, I decided to do a bit of research into the person that had contacted me.  I usually do this when I get requests to accept guest posts or infographics.

My Shock

I was horrified to discover the person that had initially contacted, maintained communications with me so professionally, written such a brilliant post I couldn’t wait to publish it, was my biggest competitor. 

Just to be sure of my facts, I looked for information on the person on the professional alternative to Facebook, LinkedIn and Tweeted the company directly to ask if they had a content writer of that name, to which they replied they had and gave me their email address!

This company did not just provide the service in the niche area that I am working solo as a transcriptionist and typist, but many other types of administration duties that can be outsourced and carried out online.  They are very established, very large.  In my mind, if someone chanced upon the article upon my website, I always reference guest post at the beginning, therefore technically I would have been sending business to them.

Personally, I just can’t help wondering for a company so large why are they trying to take out small-time work-from-home Mums like myself?  It’s not just that, why the underhanded way in which they approached me, not even volunteering the information of who they worked for as a Content Writer and Editor!

My Warning and Advice

My warning to anyone that is trying to genuine improve their website rankings without the budget of hiring SEO experts or other tactical ways of achieving page one on Google SERPs, if you are approached out of the blue, just like I was, be polite, the might be genuine but check them out.

How?  Firstly, Google or Bing is a great start.  If it is a common name like the person I was researching, narrow the results down with the details you have.  Location, their job, email address, alternatively LinkedIn.

Even with minimal information, I only had a name, email address and job title, for example, but believe me, you can research the person concerned, you can find out who they are that has contacted you to make this request it.

Hopefully, unlike my unfortunate experience, they are equally a small-time business or stay-at-home Mum or Entrepreneur looking to make genuine backlinks because you share a common niche area.

 

 

 

 

How To Increase Your Video SEO The Affordable Way

Video Marketing SEO The Affordable Way

With social video and video marketing becoming one of the most powerful ways to engage your audience, the digital landscape has changed dramatically over the last 10 years. 

Digitalisation and technology have become less expensive than it once was.  In today’s digital world you don’t necessarily need to contract a professional video producer.  Today’s modern technology allows you very simply to create a marketing video yourself, upload it to a video hosting platform like YouTube or Vimeo to name just a couple, plan your marketing strategy and off you go.

Marketers, Entrepreneurs, businesses, anybody making a video with the intention of marketing their brand, service or product to an audience, it is 100% essential to create and upload an accurate transcript for enhanced SEO and accessibility for the hearing impaired.  Something else Google will think highly of your video for.

In a recent post by leading marketing agency Marketo, last month published a post on essential SEO tips for videos.  Number 1 recommendation on their list of ‘5 SEO Tips for Videos‘ was “Transcribe Your Video Content”.

Nate the author of the post explains “providing both a video and transcription on a single page offers dual benefits: it caters to different reader preferences, and it makes video content more likely to appear in general Google searches.”  He goes on to say “full transcripts provide more engagement SEO opportunities“.

By adding an accurate text document, either a full transcription or providing text highlights (as described in the article on the Marketo blog), the transcript will create closed captions (subtitles).  Search engine crawler bots cannot see visual images or hear the speech, they rely solely on the readable text.

Unless you add an additional transcript bots only have the information you input in the title, subtitle, description in the metadata.  That is until you upload your video transcript to the hosting platform of your choice.

Automatic captions are not indexed

Yes, the video hosting platform will most probably automatically create subtitles/captions, however, Google (and other search engines) do not index them, which they do need to be to appear in search engine results pages. Closed captions (subtitles) ‘auto-captions’ are not considered accurate enough to rely on for indexing purposes.

So if your video doesn’t get crawled and indexed, your ranking will not be that great.  This is because there is so little information about the content.  The only source of information that they can reliably use is the basic title, subtitle, content of the video within meta tags.

If search engine crawlers cannot index your marketing video, for example, it will not get found, this is not the desired result.  It is also an issue that you do not need when it’s for business or entrepreneurial intentions.

Why add a transcript?

Adding an external transcript of the speech content is a huge asset, it enables search engine bots to read the text and:-

  1.  Find your page, crawl it and know the content is good quality content
  2.  Index it accurately accordingly
  3.  Keywords tied to your niche subject area are naturally spoken and will occur regularly within the transcript

Here are a few statistics to help you understand exactly how popular video marketing has become in recent years.  Courtesy of Buffer, from their comprehensive post of ‘50 Video Marketing Statistics to Help You Create a Winning Social Media Strategy in 2017‘ states “Captions on Facebook video ads increase video view time by an average of 12%.

If that is on Facebook Ads alone, what would it do for your video marketing efforts by adding a transcript; how much extra view time would that generate for your product or service?

Case Study (3playmedia.com)

Digital Discovery Networks performed a study that proves captions on YouTube videos boost SEO and increase views by 13.48% in the first 2 weeks and 7.32% overall. To test this, they searched for a keyword phrase that was present only in their video captions, not in the title, description, tags, or metadata.

Video transcription does not have to be expensive

Ultimately adding a captions file in the form of a transcript is the right way to increase your video ranking in SERPs (search engine results pages) increasing customer views, there are few ways you can do this.

  •  Create the text document yourself
  •  Outsource to a video captioning service (expensive)
  •  Outsource to a freelance transcriptionist (affordably)

Creating the text document yourself

If you are fairly quick at typing this can be the most economical option for you, it won’t cost you anything!  However, there are factors such as the length of the video, how man speakers, when you ideally would like it to be completed for, that determine if you can indeed produce the captions file quick enough.

Also, without transcribing software and a transcribing foot pedal, it is not so easy to go back and replay a couple of seconds to replay what was said if you missed it the first time.  This can eventually lead to frustration and time delays, something you do not need or want.

Outsource to a transcription/video captioning service

With the growing popularity of video marketing, so has the demand for video transcription.  With higher demand comes higher costs and no shortage of online digital transcription vendors specifically available to transcribe the speech from the spoken content within your video.

Unfortunately, however, these providers do have overheads if their staff are on-site office based.  If this is not the case, they operate purely via the internet, they still have overheads to take in consideration that they obviously need to factor into their fees when contracting out their specialist services.

This can be expensive and unaffordable, especially if you are a start-up, solopreneur/entrepreneur, self-employed and working from home, that are just a few examples.  You are trying to obtain the best professional service with the outcome of an accurate transcript with the least expenditure.

Outsource to a freelance transcriptionist

This is ‘How To Increase Your Video SEO The Affordable Way’.

There are some excellent freelancing websites out there today full of talented people waiting to provide their professional services at a fraction of the cost, transcription and video captioning is no different.  It is ultimately a risk-free way to get your video transcribed into text that you can then go on to use as a captions file.

How is it risk-free?  If you order the service of a transcriber via a freelance website you will deposit funds for their services into a holding account, such as Escrow, for example.  When the work is completed, delivered and you are happy, you pay them the funds.  If the worst happened and the transcript wasn’t delivered to you or it was totally unsatisfactory and not fit for its purpose, then it is simple to either hire someone else or ask for a refund.

Finding the right freelance transcriptionist can be time-consuming, invaluable when you find one.  As a freelance typist/transcriptionist here at Virtuadmin, over 20 years experience transcribing audio and video, a video up to 15 minutes in length, with a single speaker, would cost just £10 to transcribe and send in a text (.txt) file format.  This is how affordable video SEO can be. 

Other formats for closed caption files are available, however, from experience in captioning and uploading text (.txt) files to YouTube, I know this format works extremely well at automatically syncing the speech with the text.

Conclusion

If you are or planning to use video as a promotional tool for your brand, product or service, how is your video going to be found amongst the millions without a transcript? 

The only way to be sure of optimising your video for SEO the affordable way is either type it yourself into a text document or outsource to an experienced transcriber, like me at Virtuadmin, with the relevant equipment to deliver exactly what you need.

Transcripts are a great investment too, especially from a marketing perspective.  Once you have your document there are other alternatives ways to utilise it.  See my infographic ‘9 Ways to Use Your Audio Transcript’ for other instances to capitalise on your investment of a transcript.

Have you got any questions about video captions for SEO?  Please do not hesitate to get in touch, I would be happy to answer queries you may have.

 

 

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How to Save Valuable Time When Looking For a Transcriber

How to save time for your audio transcription
Save Time when you need a transcriber

Do you regularly use freelance portals like People Per Hour, Fivesquid and Fiverr to name a few of the platforms out there, to economically outsource your audio or video transcription requirements? Then read on there is important information inside!

As a freelancer offering very reasonably priced professional typing and transcription services, I visit daily the freelance platforms that I have active profiles on to search for assignments with potential clients that I can assist with in their typing or transcription projects.

It takes up a lot of my time, but frequently time after time that frustrates the hell out of me, to be honest, is the fact that businesses, entrepreneurs, students, or anyone that requires outsourcing to a transcription service, fail to put four important things that matter most to a transcriptionist: –

  1. Audio quality
  2. Number of speakers
  3. Length of the Audio
  4. Turnaround time/deadline

Quite often people needing audio or video transcribed are under the impression that touch typists can type at the rate of speech, and therefore as an example, a 20-minute audio recording would take a professionally trained transcriptionist, like me, 20 minutes to transcribe into text.  This is in fact not the case, please see my post and Infographic Audio Transcription Time Guidelines for more insight on this.

What Is Not Helpful

This is a typical example that I see day after day when people are advertising to get their audios or videos transcribed into text.

Time saving tips when advertising for a transcription service

This example is better than some, it describes the length of the audio which is a good start, the format they would like the transcript in, which is generally Word anyway unless the transcript it being used for video captioning.

But, this example does not state how many speakers the audio contains, or the quality of the audio.  These two factors will determine combined with the other two points highlighted above, the time it will take to listen and type the recorded speech into text.  There are other factors also, for instance, if it is a two-speaker audio is there a lot of cross-talking?  Are there any additional requirements within the transcript required, time-stamping for example.

Advice on Best Practices

When advertising for a transcription service vendor, or freelance transcriptionist, it is always best practice to give as much information as possible about the audio.  To get the best transcriber for the job, it would be very helpful attach a sample, or the audio itself, but this isn’t always possible for confidentiality reasons.

By doing this it saves the transcription provider time from having to contact you asking these basic transcription questions that they need to ascertain whether they wish to submit a proposal for the work or not.  Advertising the basic details, audio quality, the number of speakers, length and desired deadline, transcription service providers know what they are applying for.

You, as the contractor of transcription services then do not get delayed with your transcription, especially important when you have a deadline to meet.  It will prevent your service provider telling you they cannot fulfil their part of the agreement because of incorrect or missing details about your specifications.  It saves time for both parties concerned and speeds up the whole process with the transcriptionist having a clear understanding of the audio content from the outset.

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5 Secrets to Increase Your Typing Productivity and Speed

Type more accurately with speed
Type more accurately with speed
5 Secrets to Increase your Typing Productivity and Speed

A transcriptionist or typist is often involved in repetitive work and meeting very tight deadlines.  A typist is either looking at the text to be copy-typed or a transcriptionist listening to recorded speech and typing the text spoken.  When undertaking the transcription or typing process, there are things that you can do to help you obtain better productivity, efficiency and accuracy.

As a touch-typist and transcriptionist with over 20 years experience, to help you achieve a higher capacity in the production of transcripts or copy typing text, I will give you my top 5 secrets to increase your typing productivity and speed.

  1. 5 Secrets to Increase Your Typing Productivity and Speed
    Picture courtesy of Cornell University Ergonomics

    Before starting any work at all prepare your workstation to the correct ergonomics for your stature.  Preferably work with an ergonomic keyboard too.  This is a picture of the ideal workstation set-up to prevent any strains on your joints through repetitive typing work.

2.  Take regular and frequent breaks.  I personally like to take a break from typing or transcription every 20 minutes for 5 minutes.  Recommendations by the University of New South Wales in Australia also recommend taking breaks every 20-30 minutes, if only for 2-3 minutes.  This gives you chance to stretch, give your eyes and ears a break too.  Even after just a couple of minutes not listening to someone speak, or looking at the text to be typed, is enough to recharge and carry on more productively.

3.  If you are a transcriptionist and using specialist software, such as Express Scribe Professional, make sure everything is set-up correctly and to your specification.  Test your foot pedal is ready to use to what you are used to.  When I am transcribing I like to have it set to jump 5 seconds back for if I don’t catch what the person said the first time round.  Listen to the first few minutes of the audio and adjust the replay speed according to your typing speed and the rate of speech that is being spoken.  Check there is no background noise, if there is, some software players have ‘background noise reduction’ feature such as Express Scribe Professional.  Alternatively, if that hasn’t had an effect or has helped but not cleared the audio up completely try an online converter such as www.online-convert.com.  I have found from past experience that converting an audio can sometimes help clear any background or interference noise.  If it is not in a mp3 format I will always convert an audio into the mp3 format and then perform the background noise reduction feature again.

4.  Check with your client the purpose of the transcript.  If you are transcribing a video it may be prudent to produce the transcript in a text (.txt) file and not a word document if it is being used for closed captions.  Syncing the speech with the text is much easier.  If it is to be produced in a Word document utilise the auto-correct and find/replace if you need to perform several replacements of a word.

5.  Ask your client for the names involved in the audio or how they would like them referred to in the transcript if more than one speaker.  Before commencing also enquire as to whether there is any specialist terminology you should be aware of, and/or any websites that may help with research if you cannot quite make out the word.

So there are my five secrets to help you type more accurately and transcribe more productively.  Even taking regular breaks may seem like it is time you could be transcribing, as many transcriptionists have to work to tight deadlines.  This may feel the case, but in reality, because you have taken even just 2 minutes away from listening, you will return to your keyboard and foot pedal and type more productively because of it.  From many years experience working from work as a typist and transcriptionist, I know that frequent breaks and the correct ergonomics, preferably with an ergonomic keyboard too, are instantly going to help you be more productive and complete the work much quicker.

Please don’t hesitate to use the ‘contact me’ form if you would like to ask any questions about transcription, typing or my virtual assistant services that I can offer.

 

 

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For Video Content Marketing Success You Need Transcription Services

For Video Content Marketing Success You Need Transcription Services

Video marketing, video viewing is the new content marketing, it is everywhere. What’s more is, it has evolved dramatically over the last 10 years.  From the age of desktops to laptops, viewing videos has become even more portable, where they can be viewed by anyone, anywhere, with a hand-held device or tablet.

As marketers are embracing these new ways of visually showing their potential customers what their service or product is about, it delivers what the customer wants to see, when they want to see it.

So where is the link between Video marketing and it’s bright big future in content marketing with transcription services? Transcripts.

Transcripts that are you produced from the speech content in your marketing video have tremendous value. When uploaded to YouTube, for example, it enables Google search engine bots to have more information about the content of your video. Also by uploading an additional transcript, your video will be indexed by Google more accurately due to the keyword rich text it can now read. Effectively, from the transcript text, they can read about your video content and will rank higher in Google SERPs (search engine results pages) as a result.

Here are some video marketing and it’s future in content marketing statistics that were published in an article on Forbes on the 3rd February 2017.

  • Video is projected to claim more than 80% of all web traffic by 2019.
  • Adding a video to marketing emails can boost click-through rates by 200-300%.
  • Embedding videos on landing pages can increase conversion rates by 80%.
  • 90% of customers report that product videos help them make purchasing decisions.
  • According to YouTube, mobile video consumption grows by 100% every year.
  • 64% of customers are more likely to buy a product online after watching a video about it.
  • 87% of online marketers are currently using video content in their digital marketing strategies.
  • A third of all the time people spend online is dedicated to watching videos.
  • Video ads now account for more than 35% of all ad spending online.
  • 59% of company decision makers would rather watch a video than read an article or blog post.
  • Digital marketing expert James McQuivey estimates that a single minute of video content is the equivalent of 1.8 million words.

If these big number percentage predictions and the facts as they are stated in Forbes, as a freelance transcriptionist, I see the way forward for video content marketing as building and forming relationships with transcription services.

I approach many video marketers online regarding adding a transcript to their video, they claim they are happy with the automatically generated captions that their video hosting provider applies when they upload a video.

However, it’s not just about captions for the hearing-impaired, what they do not realise is that Google and all other search engines DO NOT index video’s.  The video hosting platform may automatically generate captions but search engines do not index them for search engine optimisation due to them not being reliable enough for indexing purposes.

Therefore, creating a transcript, for a freelancer trying to build up their business, or marketer building up their video marketing business, anyone with a low budget, small business, start-ups, freelancers really do provide quality services at a much smaller cost proportionate to specialist transcription vendors and video captioning agencies.

The way forward to getting a quality service for a fraction of the price is using virtual assistants, and they are very versatile in their abilities and skills and many have grown and developed their experience in this new digital age.

For a fraction of the price, contracting a virtual assistant with transcription skills, or a freelance transcriptionist can be your best asset for your video content marketing strategy for the duration of the campaign.  To find a reputable typist or transcriptionist, from my experience, I can recommend People per Hour, Fivesquid and Fiverr.

If you know that you are planning a series of videos, no matter how short or long in length, or how frequently, building up a rapport with a transcriptionist, will create a rapport that builds trust.  You are assured of creating your video, while the transcriptionist, in the agreed timeframe, will deliver the transcript back to you.

A virtual assistant wth transcription experience, such as myself outsourcing under the brand of Virtuadmin, can be a big asset and contributor to the success of your video content marketing campaign.  I brand myself because I am not just a transcriptionist, I can copy type documents and recreate them quickly.  I can also compile Health & Safety Manuals for the completion of commercial buildings, but that was in another life in construction before freelancing.  You never know what hidden talents of a virtual assistant can help and assist you.

My qualifications are in Information Technology, Bookkeeping, Secretarial and Construction.  Since the advancement of technology and quick growth of the internet and social media in the last 10 years, my past experience is among things, copy-typing a unique authour’s book, captioning a series of juicing videos (one example can be viewed on my home page, select CC for the captions to appear), social media management  But in the last couple of years equally split equally between copy-typing and audio or video transcription.

A professional transcriptionist, if using professional software like myself, Express Scribe Professional software can play video via their software player, type into text and create your transcript a text format (.txt) document that will be uploaded to your video host hosting platform and gain higher quality recognition from search eng bots.

So videos future for content marketing?  Look at the bulleted facts and figures about video as the future of content marketing, then remember that the one advantage for your marketing video is to add a transcript.  It instantly boosts search engine optimisation and not only that, there are other valuable assets to a transcript  Take content from the transcript and create Tweets, Facebook posts, topics to go deep into in a blog post.

Being on a tight budget it’s always about cost, but the value of a transcript for your video marketing now and in the future has to be, has to be weighed against the initial investment, when you think of the alternatives that it can be used for, in conjunction with promotion and separate for blog posts.

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7 Tips to Outsource to The Best Freelance Transcriptionist [Infographic]

Outsourcing Transcription to a Freelancer

If you have never outsourced your recorded audio or video to a transcription service or hired a freelance transcriptionist before, this Infographic should be of some help.

Many people think they can type and it’s easy to listen and type what is being spoken, take it from a freelance professional transcriptionist, it’s not.  Transcriptionists also have to insert the correct grammar and spelling at the same time as intelligently paragraphing and making sure everything reads sensibly.

Equally, anybody that thinks they can type and that it’s going to be easy to earn extra money transcribing, either directly with clients or via freelancing websites, is probably going to end up costing their client requiring the audio or video transcription, time and money.

For entrepreneurs or small businesses, for example, that are on a tight budget, hiring a freelancer can be very attractive due to the economical costs.  Established transcription services have websites with reviews from satisfied clients you have used their services.  These services can be expensive and not so easily affordable for entrepreneurs or small businesses.

Established transcription services have websites with their reviews from satisfied clients you have used their services.  These services can be expensive and not so easily affordable.

Freelancing to a professional freelancer can help you cut costs and retain the quality that you need and expect from your transcript.  By outsourcing your transcription requirements to a freelance transcriptionist, that is professional touch typist with experience in listening and typing and what is spoken, hopefully not someone that is trying to scam you.

To guide you through your journey of outsourcing your recorded audio, video, podcast or webinar for transcription, I have created this infographic to help you find the best freelance transcriptionist, for a budget you can afford.

I am a freelance transcriptionist outsourcing my skills and 20 years of experience, that also helped me create this infographic.

With the advancement of digital technology, audio and video transcription has grown in demand significantly.  If you need a transcriptionist that is reliable, fast and accurate then please do not hesitate to contact me.

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Audio Transcription Time Guidelines [Infographic]

When people ask what I do and I reply a Transcriptionist their face goes blank for a second. I then explain that I produce transcripts from recorded audio, video, podcasts or webinars.  Ah, typing people think, typing what people are saying yes that’s easy once you can type. Contrary to popular belief audio transcription is a skill and takes years of touch typing practice and experience to be able to turn around an hour’s audio in four.

The Infographic created by Virtuadmin I hope puts into perspective that even the most professional and quickest of touch typists cannot type at the average spoken rate. I have used 15 minutes of recorded audio for simplicity but hope that it illustrates that typing at the spoken word rate is virtually impossible.

There are also other factors to be taken into consideration:

  • Number of Speakers
  • Audio quality
  • Speech clarity
  • Is there any background noise
  • Is this an intelligent or strict verbatim transcription?
  • Is the transcript to be time-stamped?

All these affect the average turnaround time of your transcript.  Taking these things into account when hiring a transcription service will help you understand the complexities of what goes into producing an accurate transcript.

To conclude that with just one speaker, with good audio quality professional transcriptionist that types 80 words per minute (that’s fast but that’s our average typing speed) would take approximate 30 minutes to transcribe and a professional that types 50 words per minute would take 45 minutes.  That therefore on these statistics would mean than an hour’s audio that was just one speaker and straight forward intelligent paragraphing would take the professional 4 hours.  For 2 speakers because each time a speaker changes a new line is started, therefore that takes extra time.

Audio transcription is a skill, you must love typing and a love of hearing people speak.  If you love what you do, have a passion like we do, you will want to produce the best transcript possible.  This isn’t always possible but I always aim to never insert an “inaudible”.  Again, that is time-consuming replaying a part of the audio that you just cannot hear.  You’ll probably get it in the end, but that’s another 5 minutes or so added to the completion time.

Hope the Infographic helps put things in perspective for audio transcribing and putting into text the spoken word is just not as easy as you think!

Transcription - Is it as easy as you think?
Transcription – Is it as easy as you think?

Transcription – Is It a Necessity For Your Business?

Freelance transcriber for business transcription

Do you need transcription for your business?

Yes, you do! Transcription services, freelance or provided by specialist businesses, transcription is growing in demand each and every day.

Advancements in technology mean quicker and faster, more capabilities and devices and so on, digital technology grows in cyberspace. This provides more opportunities for the transcriptionist to provide digital transcription services remotely at competitive cheaper costs. 

Transcribing is a niche skill-set that is not really spoken about but such a vital expertise that requires a lot of training, fast typing, and typing experience. Digital technology advancements are now enabling virtually anything to be recorded and if narration or natural occurring speech is within that recording then it should be transcribed.

Entrepreneurs, Business Coaches, Bloggers, Marketing Experts and much more are all utilising transcription services for the benefit of their businesses.  They record podcasts, videos, webinars and video blogs for clients and readers.  They hold teleconferences, teleseminars and business meetings for accuracy and productivity.  Eighty-eight percent of businesses say that video is an important part of their marketing strategy; all should be accompanied by a transcript. 

Here are the top 7 advantages of a transcript:

  1. It gives you a permanent hard copy of what was spoken. What if the audio recording got damaged, lost or recorded over by mistake?
  2. Instant accessibility for the hearing impaired to partake and absorb the valuable information.
  3. Using a Search Engine on the Internet can only search in a text it cannot search audio at this moment in time. (I’m sure it will come as image search is already available!) Adding an accurate transcript increases your chances of your audio, video, podcast, webinar being discovered because of the extra information held within that additional transcript rather than just the title and sub-title text for details about what it is about.
  4. Having a transcript gives you a document to refer to, scribble on, copy, make notes etcetera. Instead of searching through the audio for a certain point that caught your attention you can quickly scan through the transcript instead.
  5. Provides a great resource for repurposing content to create Tweets, blog post ideas, e-books, creating online courses or writing white papers.
  6. For marketers offering online e-learning courses, a transcript can be a tremendous incentive to encourage enrollment onto your program.
  7. For a Business meeting, it clarifies actions points for the participants and employees and also gives an accurate account of who said what during the session.
  8. Hopefully, these top seven advantages of hiring a transcription service for you to add a transcript to your audio or video has convinced you of the benefits to justify the initial cost of getting your recorded audio, video or other formats transcribed.

Virtuadmin offers a professional and secure quality low-cost transcription service; it is my passion to provide you with the most accurate transcript possible.  With over 20 years experience audio typing, transcribing and video captioning Virtuadmin are flexible and would love to work with you, either for either a one-off transcription or on a long-term collaboration.

If you would like to make an inquiry or get a free quote, there is a contact form in the ‘Contact Me’ section of my website and would be pleased to assist you.  All audios and videos are secure with Virtuadmin with the latest firewall protection systems for enhanced security.  Why not let me give you a quote? 

5 Advantages of Outsourcing Transcription Services by Carey Suante

How businesses can benefit from outsourcing audio transcription

To outsource or not to outsource transcription services?

Many companies and individuals including law firms and real estate firms, construction firms, entrepreneurs, speakers, coaches, are choosing to outsource transcription services because they understand and realize the advantages of outsourcing.

Services like audio transcription requires huge investments if you want them in-house.  Transcription is also a niche skill set.  There are not that many people with the required skills and competence for transcription.  When you consider the wages, benefits and overhead of a dedicated transcription department  in-house it is very expensive for any company.  This is why many companies are choosing to outsource their transcription needs.

The digitalization of the recording equipment such as smartphones with voice recognition, secure online connections and a skilled freelance labour pool has made the outsourcing of transcription an attractive option for real estate firms, professional firms and law firms and other who record important meetings, telephone calls, interviews and the like.

Let’s take a look at the advantages of outsourcing transcription services to your organization.

At first glance, it would seem that opting to outsource transcription services would add cost to running your practice or decrease your company efficiencies. Not true. Advantages of outsourcing transcription services to a third party outweighs any perceived disadvantages.

5 advantages of outsourcing transcription services for your business:

1. You only pay for what you need, when you need it: Your transcription volume and requirement will fluctuate. Most companies will not need large volumes of transcription carried out on a regular basis.  This leads to transcription volume peaks and troughs. This fluctuating nature of your transcription requirement means it’s difficult to ascertain how many in-house transcriptionists you need to transcribe.  Keeping the least number of transcriptionists will mean they don’t cope in times of peak and keep enough transcriptionists to cope when your transcription volume peaks means your transcriptionists will be underused when the volume falls. So having an in-house transcription department is a bad idea.

Advantage of Outsourcing: You literally only pay for what you need as most transcription services only charge by the minute or by the line rather than the hour, and they are flexible in terms of capacity.

2. Outsourcing transcription saves money: The cost savings in outsourcing transcription instead of employing full-time transcriptionists in-house is significant. In the US a full-time secretary earns approximately $34,000 per year. Therefore, monthly expense on one full-time secretary is $2833 and this is excluding expenses on space, furniture, computer, electricity, Healthcare, insurance on this employee.  Also consider this transcriptionist will take time off for annual leave and illness, and you could be looking at savings of more than 30% of the expense by using an outsourced provider.

Advantage of Outsourcing: An outsourced transcription provider provides expertise and a specialised skill at a fraction of the cost you would need if paying for an in-house transcriptionist.

3. Access to experienced staff: Transcription is not an easy job. It requires focus and attention to detail as well as a keen ear. Using less experienced staff can result in inaccuracies and delivery delays.  Transcription expertise is a rare skill too.

Advantage of Outsourcing: Transcription companies are specialized service professionals. They are experts in transcribing audio to text. By using professionals you gain access to their skills and knowledge to give you a quality outcome. By using an outsourced transcription service, you’ll tap into a huge bank of experience for a small percentage of what you would otherwise have to pay.

4. Flexibility: Success in the your industry requires managing rapidly changing environments.  Transcription providers give you the flexibility to meet these rapidly changing conditions. The challenges for businesses include varying transcription volume, different turnaround times for different projects and cases, adding new services and departments, contraction, report format changes, etc.  These are a few of the curve balls a flexible transcription vendor can help your practice navigate.

5. Outsourcing transcription frees up time for your staff to develop other skills: Transcription is a specialized skill. Not every secretary or admin person can transcribe with accuracy and expertise. Most employees have skills that are better suited to other activities.

Advantage of Outsourcing: Outsourcing transcription means your personnel is used more efficiently and productively with minimal investment. This increases productivity and saves costs.

These are 5 advantages of outsourcing transcription that can help your business be more productive, profitable, efficient and competitive. We haven’t touched on the advantages of outsourcing transcription in terms of customisation, automation, universal access and standardisation, workflow process and branding for your business.

[This post first appeared on www.transcriptionpro.net on May 26th 2015]

*Virtuadmin would love to assist with your transcription needs.  See testimonials from very happy clients who have outsourced their transcription and typing to me.  If you would like a quote on your audio or video for transcription there is a contact form in the “contact me” section.  Have you outsourced your transcription before? If not, it’s very easy and simple, just send me a message and we can take it from there.

 

Limitations in Interview Transcription

Limitatioins on Interview TranscriptionInterview Transcription Prone To Errors Due To Certain Limitations by Ritesh Sanghani

Interview transcription looks quite simple but in real life, it is very a complex and an intricate task. It should be noted that mainstream semi-structured and structured interviews necessitate a comprehensive transcription that needs to be accessible by the interviewee to scrutinize for respondent authentication.

Sociolinguistic research being the exception to the rule wherein the transcription needs to be understood from speech to print. It should be transformed in a manner that satisfies the interviewer and interviewee.

Interview Transcription Considerations:

Transcriptionists need to artificially augment the language for lucidity and suitability. It is significant to take note that ethics should be taken into consideration while conducting transcription validation and understanding the requirements of the respondents. There has been a lot of debate on types of interview, questionnaire design, benefits and limitations of audio recording, but the very insignificant proportion has been written about transcribing the interview.

According to Holstein and Gubrium, 1995, p.78, “If conceivable the research needs to be taken into consideration for audio or videotape interviews. The tapes can be used after for transcription for close scrutinization. There is nothing mentioned about whether the transcription of an interview from spoken to written word can be problematic.

According to Rubin and Rubin, 1995, p86, “It is very significant to note how transcription was developed and how the transcriptions were substantiated. It should also be noted that transcription should integrate pauses and other non-verbal hints of what happened. If the transcriptions are in final revised drafts of the tape recordings, you should also consider what was left out.”

Selections for the treatment and conduct of transcriptions need to be followed up but the situations under which these selections about editing and verification should be made are ignored. It is a known fact that structured interview consists of closed questions and the interviewer will finish the transcription throughout the progression of the interview. There is no need for audio recording.

For different types of interviews, a wide array of linguistic features needs to be figured out like tone, emphasis, body language, the setting and so on. It is very important to take into consideration interviewee’s comprehensions and views. Woods (1996) and Bell (1993) recommend varied methods of partial transcription where the researcher preserves comprehensive interview notes and has critical passages of the tape transcribed. According to Rubin and Rubin (1995), “It is an embarrassment when you tape for preciseness and then do not have a comprehensive transcription at the finish line.”

The Specifics of Interview Transcription:

Interview transcription can become one of the most tedious jobs that you will ever come across. It is very tough and extensive and requires a lot of concentration. Nearly around 6 hours need to be spent on each recorded hour for interview transcription. According to MCLELLAN, MACQUEEN and NEIDIG (2003), “Unsuitable and insufficient methodology of conducting transcriptions can lead to holdups in scrutinization and research conclusion, even presenting chief errors in the findings. This leads to failure in the attempts to enhance the efficacy of transcription which leads to greater delays.”

A research conducted by MEHRABIAN (1971) showcase that approximately 7 percent of information carried out by direct face-to-face communication is done through words alone and there is an approximate value of 38 percent which is integrated by vocal tones that enhance the information transmitted. But because it is very intricate to interpret symbols the procedure of transcription sometimes loses out the meeting of conducting transcripts.”

According to BAUER and GASKELL (2000), conversation analysts “We have created symbols that help in interpreting the missing pieces. There are certain symbols that have certain meaning but can be difficult to gauge and can be time-consuming but can be utilized to gather the missing pieces of information.

There Can be Different Reasons for the Interview Transcription Errors. The TWO Prominent Reasons Being Equipment Failure and Environmental Hazard.

1. Equipment Failure:

About 10% of interview transcription errors are prone to equipment failure. There are bound to be some equipment failure when you conduct interview transcription. Whether, it is the recorder or camera stopping, batteries dying, electricity going out or other issues. Hence, it is very important for transcriptionists to have a traditional backup plan of pen and pencil. To avoid this embarrassment it is important to evaluate all equipment before the interview. It is also significant to have additional batteries at your disposal and a camera or third recorder just in case if there is some problem with the recorder.

2. Environmental Hazard:

Approximately 15% of interview transcription errors occur due to environmental hazards. Background noise is one of the most deterring factors disturbing the transcriptionist. The background noise may or may not be the only thing hampering the productivity of the transcriptionist. It can also be the sensitive microphone of the camera or recorder that intensifies the sound which hampers the transcriptionist to understand the conversation.

When the equipment is turned on and off the relentless disruption also breaks the rhythm of the transcriptionist.  In order to avoid an environmental hazard, it is imperative for the transcriptionist to sit at a quiet place. It is also significant to have recorder or microphone close to record the conversation.

Oliver, Serovich, and Mason, authors of “Constraints and Opportunities with Interview Transcription: towards Reflection in Qualitative Research” (2005) claim that their differences between naturalism and denaturalize.  Naturalism is when every word uttered is transcribed in a comprehensive manner while denaturalize is when the characteristics elements of speech encompassing stutters, pauses, nonverbal, and involuntary vocalizations are eradicated.

There is no fixed pattern of conducting interview transcription.  Sometimes transcriptionists utilize a combination of both these methods.

This article was originally posted on http://www.hitechbpo.com/ August 12th, 2014

Image Credit: http://blogs.discovermagazine.com/notrocketscience/files/2010/08/Microphone.jpg

 

What is Audio Transcription?

Transcribing is the art of listening to audio and converting the spoken word into a written, readable form.  Sounds easy right?

Just listen and type.  Not true.  

One who transcribes has worked hard to gain the skills and experience necessary to perform this task.  An audio file (MP3, WAV, DSS etcetera), which let’s say is 15 minutes in length, can easily take an hour or more to transcribe.  

The transcriptionist doesn’t necessarily have to be fast at typing (it helps, though!) but must have expert listening, spelling, and grammatical skills.

Listening skills mean you understand:

• More than one speaker
• Heavy accents
• Coughs, stutters, uhs,uhms (known as verbatim)
• What the speaker is saying (accurately typing technical terms)

Grammatical skills you have:

• Excellent spelling
• Can differentiate between English and American English spelling
• Excellent grammar
• Know how to paragraph the content

As well as the above, if your client doesn't provide you with a template to transcribe directly into, then you need to know how to set-up your Word (or the format you are using) document page correctly.

To help you understand and remember what audio transcription is, I have designed an Infographic.  It was created and designed by me, the writer, 3 years ago.  It has now had a revamp in style to be 'up-to-date' but the content is the same.

 

Transcription acronym by Virtuadmin