Virtual assistant here to support small businesses in unprecedented times of a global lockdown and people being forced to work from home or not at all.
Digital Audio Transcription & Typing Services
Virtual assistant here to support small businesses in unprecedented times of a global lockdown and people being forced to work from home or not at all.
It is often a misconception that transcription software used by professional transcribers automatically converts the speech into text. This is not the case, transcribers listen to the dialogue and manually type what they hear into an electronic text document.
There many types of podcasts. Music, chat, an interview, or one person speaking about advice or guidance in a specific niche, to name a few. Podcasts are a versatile media that you can listen to. You can download and listen to a podcast whilst driving, jogging in the park, walking the dog, working out at the gym. These are a few examples of how easy it is to listen and retain information.
Recording interviews, conversations, meetings and such like is easier now than it ever has been. Technology has advanced so far we can now record on our smartphones at the touch of a button.
Using modern technology in this way, as a back-up for detail discussed in a meeting, for example, or interviewing someone for academic study or a journalist interview. Most of these recordings are made with the intention of converting them into text, and this is what’s known as audio transcription. Audio and Video Transcription is the skilled art and process of converting recorded speech into written documents, commonly called transcripts.
Producing a document or transcript can be very time-consuming. Even for the quickest of typists, without specialist transcribing software and a foot pedal (see left picture) to avoid taking your hands off the keyboard, rewinding even for a few seconds to replay what was spoken can be difficult and frustrating when using the keyboard.
This is where outsourcing your recorded audio or video to a general transcriptionist (depending on the subject area) can be very beneficial. The time it saves you, against the cost of a freelance transcriptionist will be to your benefit. You will, in an agreed time, receive an accurate transcript that has been transcribed manually, directly from your recording.
“A transcriber is someone who writes down what someone else is saying.”
Initially, a transcriber was a person that wrote things down in shorthand, but this art is dying out. Technological advancements combined with the fact it isn’t taught any more means, unfortunately, this art of note-taking is no-longer used.
Instead, recordings made on your laptop or tablet, for example, can then immediately be uploaded to your transcriptionist, via email or a sharing application like DropBox or Google Drive. They then download the audio, upload to their professional software player and begin to type what they hear in the speech content into a transcript for you.
As part of the transcriber’s role, unlike years ago where commas, full-stops and new paragraphs were dictated, in today’s advanced world, an experienced transcriber will be required to insert the appropriate grammar for you, as a matter of course during typing. This is certainly something here at Virtuadmin that we do for clients; it is a natural thing to do as a native English-speaking transcriber. Without it, I cannot read if the transcript makes sense or not.
A professional touch typist should be able to type in the region of 75 words per minute. At this speed, the industry-standard states a minimum of 4-5 hours to transcribe 1 hour of recorded audio or video. However, there are other factors that the client and transcriptionist need to consider regarding the audio for transcription. They are:-
– The speed at which the participants of the audio are talking
– The number of participants in the audio talking (cross talking)
– The clarity of the recording (background noise, phone interview, interference)
– The speech clarity of the participating speakers (accents, speaking English as a second language, mumbling, no close enough to the microphone)
These are the variables that will add time to transcribing an hour’s recorded audio. It is difficult to say how much time should be allowed for these variables, so it is worth keeping in mind that a professional transcriptionist cannot type at the same rate as the average person is talking, no matter how fast they are. People generally speak 4-5 times faster than what an experienced transcriber can type. For more information see our Infographic “Audio Transcription Guidelines” that illustrates the times quoted to help you understand audio transcription transcribing times.
Professional transcribers can commonly be found on freelance websites, People Per Hour, Fivesquid, UpWork, are examples of these. Using these types of websites gives you the ability to see the service provider’s feedback, as well as protecting your money against a poor job, or no delivery at all.
There are transcription companies that are solely a transcription service provider, these are specialist businesses that only provide audio or video transcription. They employ teams of transcribers, either remotely on in-house. (You don’t get the same direct contact with your transcriptionist as compared to using a freelancer.) These are self-service type websites, you upload your audio and either pay a deposit of invoice after the audio or video has been completed.
Another option is to contract a professional transcriber directly. Search on Twitter, LinkedIn, Facebook, Pinterest, and Instagram to mention a few social networks as a source to find a transcriptionist. Search by a hashtag #transcriber or #transcriptionist and up will pop the latest tweets, on Twitter for example.
If you choose to contract directly, saving yourself time and money by not using a 3rd party freelance website like People per Hour, for example, there are some questions you can ask them as tips for you to ascertain how professional and experienced they are. Someone may think they can type quickly, listen to an interview and type what is being said, for example. However, this method can be very tricky to rewind even for just a few seconds without a foot pedal and professional transcribing software, like NCH Software, something Virtuadmin has been using for many years.
For audio transcription by an experienced transcriber, you would usually pay by the recorded audio minute. The rates vary from company to company or transcriber to transcriber. But, charging in this way helps you know the cost from the outset of hiring your transcriber. The rate for Virtuadmin, for example, rates start at 60p per audio minute for a single-speaker audio that is of clear audio quality. It is 70p per audio minute for 2-speaker audios with a good clear clarity recording.
It is usual for a speech-to-text service, either company or freelancer to add on a per-minute basis, 30-minutes or per hour for example, for poorer quality audios that contain background noise, or the speech is difficult to hear, for example. For these types of audio to be transcribed the transcriptionist must first convert the audio into a quality that is suitable listening quality. This can take sometimes a few hours for this, so don’t think if you have challenging audio that the transcriptionists are just looking to increase the cost to get more money, it is genuinely time-consuming to repair a poor audio recording to a suitable level for transcription purposes.
A transcriber is a professional touch typist that listens to recorded speech and types what they hear. A professional will insert the necessary grammar, and intelligently paragraph where applicable within the transcript. A transcriber that can touch type between 50-80 words per minute (WPM) would usually take 4-5 hours to transcribe one hour of recorded audio, as an approximate guide.
A transcription company that hires typists either remotely or in-house will probably have a higher fee, due to their overheads and profit before paying their transcriptionists. It is more common for a professional freelance transcriptionist to be more affordable due to their fewer overheads.
Hiring a transcription company you won’t get the direct communication or personalisation you might want. There is more flexibility with an independent transcriber. Contracting direct or via a freelancing website to work with them, you can expect more flexibility and communication. With Virtuadmin we definitely provide you with that. Flexibility, it is your transcript, you have it your way. From the font, font size and format, it is your choice. Communication, we always update you at every stage of the process. From the successful download of your audio file to confirming where we are in the process.
Most freelance transcribers will accommodate a template if you have one, or use their own if you don’t. If there is noise interference, you can discuss with them. For another example, let’s say you only wanted a certain part of the audio transcribed, or a certain part time-stamped for ease of reference.
Using a freelance transcription service, like Virtuadmin for example, is the quickest and most affordable way to go. Work is usually turned around as soon as it is received, therefore, approaching a freelancer offering a transcription service, they are most likely in a position to start it immediately, rather than wait in a queue for one to become available with a transcription service company.
Do you regularly use freelance portals like People Per Hour, Fivesquid and Fiverr to name a few of the platforms out there, to economically outsource your audio or video transcription requirements? Then read on there is important information inside!
As a freelancer offering very reasonably priced professional typing and transcription services, I visit daily the freelance platforms that I have active profiles on to search for assignments with potential clients that I can assist with in their typing or transcription projects.
It takes up a lot of my time, but frequently time after time that frustrates the hell out of me, to be honest, is the fact that businesses, entrepreneurs, students, or anyone that requires outsourcing to a transcription service, fail to put four important things that matter most to a transcriptionist: –
Quite often people needing audio or video transcribed are under the impression that touch typists can type at the rate of speech, and therefore as an example, a 20-minute audio recording would take a professionally trained transcriptionist, like me, 20 minutes to transcribe into text. This is in fact not the case, please see my post and Infographic Audio Transcription Time Guidelines for more insight on this.
This is a typical example that I see day after day when people are advertising to get their audios or videos transcribed into text.
This example is better than some, it describes the length of the audio which is a good start, the format they would like the transcript in, which is generally Word anyway unless the transcript it being used for video captioning.
But, this example does not state how many speakers the audio contains, or the quality of the audio. These two factors will determine combined with the other two points highlighted above, the time it will take to listen and type the recorded speech into text. There are other factors also, for instance, if it is a two-speaker audio is there a lot of cross-talking? Are there any additional requirements within the transcript required, time-stamping for example.
When advertising for a transcription service vendor, or freelance transcriptionist, it is always best practice to give as much information as possible about the audio. To get the best transcriber for the job, it would be very helpful attach a sample, or the audio itself, but this isn’t always possible for confidentiality reasons.
By doing this it saves the transcription provider time from having to contact you asking these basic transcription questions that they need to ascertain whether they wish to submit a proposal for the work or not. Advertising the basic details, audio quality, the number of speakers, length and desired deadline, transcription service providers know what they are applying for.
You, as the contractor of transcription services then do not get delayed with your transcription, especially important when you have a deadline to meet. It will prevent your service provider telling you they cannot fulfil their part of the agreement because of incorrect or missing details about your specifications. It saves time for both parties concerned and speeds up the whole process with the transcriptionist having a clear understanding of the audio content from the outset.
The history of printing and the ability to imprint and the use of seals goes back to the early times of Mesopotamian civilisation before 3000 BCE.
After the initial printing process got developed over the ages came handwriting experts and then advancing to manually operated machines to produce printed characters onto paper. This mechanical device was a typewriter and naturally followed the development of quick typing method, known as ‘touch typing’ by Frank Edward McGurrin in 1888.
Typewriters increased the speed of producing documents, letters, and other important reading material at that time. Learning to touch type meant that you could get a job and earn a living wage. Many businesses were using these devices and required touch-typists to produce letters and documents.
Even though typewriters are no longer used in this advanced technological age, computers and word processors are now used. The good news is that doesn’t necessarily put the touch-typist out of a job. It just means a readjustment to this new era and way of working. A copy typist can undertake data entry, online secretarial tasks, audio and video transcription, virtual assistant and many other duties that can be performed online via the internet, our new ‘typewriting and communication’ tool of the 21st century, our modern, new age technology!
As a copy typist, that is literally what I do! Any type of English text, I copy type. However, is it usually of non-original digital format, and can be faded or of poor quality.
Original documents that I have been asked to transcribe into an editable text has comprised of a variety of texts. I’ve successfully transcribed a unique dot matrix printed 250-page fictional book; religious newspaper articles that were written by E. W. Kenyon; handwritten notes for recipes and other non-digital scanned documents.
Because some pre-digital texts, documents, reports, contracts, books, newspapers and such like that have been kept from before the computer age people are now looking to back these up, wanting them to be digitalised. Or, they have found a useful document that they would like to edit but cannot do so because it is not in an editable format.
PDF’s are a popular request to be copy-typed, simply because they can easily be converted into a Word document, but the software to carry out the process is expensive and generally it is more economical for businesses or individuals to seek the services of a freelance typist, like me, here at Virtuadmin. I provide my typing and transcription skills through trusted and reputable freelance websites such as People Per Hour and Fiverr. When printed or scanned documents are requested to be copied, wherever possible, I try to keep the same font, font colour, underlining, page set-up, and any other details.
It is now commonplace for businesses, entrepreneurs and individuals to seek these and other types of online freelance services as mentioned above. Your money is protected through the website you using to hire/contract the typist, and any non-delivery enables you to get a refund. Therefore, sometimes it is simply just more economical, quicker and easier to use them than buy software or programs that you may not be able to understand or use, let alone have a lot of use for after your initial conversion project is completed.
A common question I frequently get asked is ‘do I manually type the text or use a text converter of some kind?’ My method is manual, every single time. My touch typing speed is 80 to 90 words per minute (WPM). It is actually far quicker for me to manually type any text than use a document converter that I would then have to edit.
I use Microsoft OneNote2013 to take a screenshot, view 2 pages of Microsoft word so that the document to be typed is side-by-side with the page I then type into to. Then, simply reading the text I start typing away. Because a touch typist does not need to look at the keyboard, only the text to be typed enables a much faster copy by the professional typist.
Tables, graphs and charts if they are included in the document and required by the client, do take more time, but I can still copy them and accompanying data and would communicate any additional time involved for this.
Because the word ‘copy’ is in the title of ‘copy typist’, people often think that copy typing and ‘copywriting‘ are and can be one of the same things that freelancers undertake. No, they are not the same thing. I am sure there are touch typists out there that benefit greatly from having touch typing skills as copywriters, but it is not the same profession.
A copywriter is a person that writes online media content, say for a website or marketing agency. The point of employing content or copywriters is that the written material to be persuasive to people and businesses, and create brand awareness.
As a copy typist, I receive documents and material that people literally just want to be copied, into usually a Word document, but more importantly into an editable format for them to expand and build on themselves once they have received the copy from me.
Most of my freelance ‘gigs’ have been for audio transcription and adding captions to videos for SEO enhancement. It was only when I started a new gig for typing and copy text documents that I came to understand the amount of printed copy that is not digitalised. It also amazed me how many people, not businesses, that want the services of a copy typist. Personal notes, recipes, books, or anything else they required in a hard copy. For me at the moment, most of the work I undertake is for copy typing and growing in demand daily.
Luckily I enjoy my job as a typist and transcriptionist, so please look me up on People Per Hour or Fiverr and read about my conscientious service I offer. I offer customisation for bespoke orders too, please just ask.